Cyber crime continues to grow as more products and services turn digital and wireless. Credit card fraud, identity theft, spam solicitations, and account takeover attempts are the most prominent forms of cyber crime. Here are a few simple steps can make a big difference in protecting yourself against crime and fraud.
What You Can Do
- Passwords. Keep them strong and unique. Use a different password for every site. If they are hard to remember, consider using password management software to store them in a secure location.
- Multi-factor Authentication (MFA). If a password is compromised, MFA provides another layer of protection by requesting login confirmation by phone, email or text (preferred).
- Public Wi-Fi. Don’t log in to any financial portal using free public Wi-Fi. By not connecting to public Wi-Fi, you also prevent financial apps from logging in without your knowledge.
- Emails. Be wary of links or attachments in emails—especially when they are from someone you don’t know, or you’re not expecting them.
- Credit Reports. Access your credit report for free once per year at the government-sponsored web site, Annual Credit Report.
- Use Approved Phone Apps. Only download apps from the authorized app store of your device (AppStore, Microsoft Store, Google Play, etc).
- Sub User Access for Online Banking. Grant access to as many users as you’d like while still maintaining control of which accounts and functions each individual can see and use.
- Verify Site Security. When logging in to online banking, look for the small padlock icon in your browser’s URL field, usually located in the upper left corner. A closed or locked padlock indicates a secure connection. In addition, look for the ‘s’ at the end of the ‘http’ portion of the web address.
- Secure Computer. Be sure to keep your software up-to-date. Updates designed to add features and solidify weaknesses. Make sure to have an anti-virus, anti-spyware and firewall to protect your computer from malicious software and to block unauthorized access to your computer.
How Bank of Utah Helps You
- Strong Password to Access Online Banking. We recognize that requiring strong passwords may not be convenient, but they provide greater protection to you and your finances.
- Pay with Your Mobile Device. While making a purchase using Apple Pay or Samsung Pay is a new practice, it gives added protection by requiring a PIN/fingerprint to authorize the transaction.
- Use Non-paper Statements. eStatements are convenient and better for the environment, and they also help protect against lost or stolen statements.
- Electronic Signatures. Whenever possible, we require digital signatures instead of signing, scanning and emailing critical documents—reducing the risk of compromising your personal information.
- Added Layers of Protection for Online Banking. Multi-factor Authentication (MFA) requires two levels of identification to log in. MFA provides additional protection by confirming a login session by phone, email or text (preferred). You can also use a security token, which generates a unique security code for each log in attempt.
- Dual Control. We strongly recommend utilizing dual control, which requires approval from two different users to process wires and ACH transfers. This can greatly reduce the risk of cyber or employee fraud.
- Positive Pay. Get peace of mind with Bank of Utah’s fraud protection service, which notifies you of all unauthorized checks and ACH debits. This gives you more control over items clearing your account and allows you to stop any unapproved payments. Protect Yourself Against Electronic Fraud
- Expert Education and Awareness from Stickley on Security
- Consumer Financial Protection Bureau (CFPB)
- Federal Trade Commission (FTC)
- Free Access to Your Credit Report Each Year
- US Computer Emergency Readiness Team (US-CERT)
If you feel you’ve been targeted by a fraudulent attack or your bank account credentials have been compromised, please contact our local Customer Service team at 1-800-516-5559, or visit our nearest branch.